We have a 30-day money-back guarantee. If for any reason you are not satisfied with the item you purchased, find the item to be defective or your order is damaged in transit, we will promptly refund your money. To initiate a refund, simply email us at firstname.lastname@example.org. Please provide your name, order number or transaction id and reason for return. One of us will promptly contact you for additional details. The customer is responsible for paying the return shipment.